Privacy Policy

Information we may collect

We aim to collect only information that is reasonably necessary for our charitable activities, communications and administration.

• Names and contact information.
• Volunteer and partnership enquiry details.
• Messages submitted through contact forms or email.
• Donation-related information provided to us by payment platforms.
• Website usage and technical information.
• Photographs, videos or stories supplied with appropriate permission.

How we may use information

Personal information may be used where reasonably necessary to operate the Foundation and respond to people who engage with our work.

• Responding to enquiries and requests for information.
• Managing donations, volunteering and partnerships.
• Communicating programme or organisational updates.
• Maintaining safeguarding and organisational records.
• Improving our website and services.
• Meeting applicable legal, regulatory, safeguarding or security responsibilities.

AI assistant

Messages submitted to the Foundation's website AI assistant may be processed by an external artificial-intelligence service in order to generate a response.

Sharing information

We do not intend to sell personal information.

Information may be shared with trusted service providers where reasonably necessary to provide website, communication, payment or organisational services.

Information may also be shared where reasonably necessary to protect a child or vulnerable person, investigate serious misconduct, prevent fraud or comply with an applicable legal obligation.

Retention and security

We aim to retain personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to safeguarding, accountability, financial and legal requirements.

Reasonable organisational and technical measures should be used to protect information against unauthorised access, loss, misuse or disclosure.

Your choices and rights

Depending on the circumstances and applicable law, individuals may contact us to request access to, correction of or deletion of information we hold about them.

We may need to retain certain information where there is a legitimate safeguarding, legal, financial or organisational reason to do so.

Cookies and analytics

Our website may use essential technologies required for the site to operate correctly. If analytics or other non-essential tracking technologies are introduced, we aim to provide appropriate information and controls to visitors.

Questions about privacy?

If you have a question about how the Foundation handles personal information, please contact us.